Privacy Policy
1. Overview
Sixty Minute Systems (“Sixty Minute Systems,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://sixtyminutesystems.com or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to Sixty Minute Systems.
Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.
Sixty Minute Systems may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.
This Privacy Policy is subject to and governed by the Sixty Minute Systems Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.
2. Type of Information Collected
Sixty Minute Systems may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).
“Personal Information” refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
- “Non-Personal Information” means data that is about you but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.
We collect information:
Directly from you when you provide it to us. When you subscribe to a newsletter, create an account, make a purchase, or request information from Sixty Minute Systems, we will ask for things like your name, contact, billing, shipping, and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also voluntarily provide similar information. If you submit any Personal Information about other people to us or to our service providers, you are responsible for ensuring that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy (for example, by obtaining their consent).
From third parties. We obtain information through partners, vendors, suppliers, and other third parties. The parties from whom we obtain information are typically corporate enterprises (although some may also be educational or public enterprises), and they may be located in any of the locations in which we do business. These enterprises largely fall into the following categories: Advertising and marketing companies, data set and information vendors, public database providers, social media platforms, partners, providers of products or services, hosts or vendors at events or trade shows, research partners, or enterprises that use Sixty Minute Systems’ services. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us. We might also obtain information through a partner or co-create datasets with a partner as part of our business operations. This kind of data is used for work like improving the Platform and other Sixty Minute Systems services, enhancing existing products, and developing new capabilities and features. In some cases, we combine Personal Information about individuals that we receive from multiple sources, including directly collected from you or through your use of the Platform.
Automatically as you navigate through the Platform or during the time in which you utilize our Services. We collect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies. Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies, and how we respond to Do Not Track signals.
3. How we use information collected
We use Personal Information that we collect about you or that you provide to us for the following purposes:
Functionality and Development of the Platform and Sixty Minute Systems Services. We use information to provide, offer, and personalize the Platform and other Sixty Minute Systems Services provided to you. Some information, like your IP address, is used to communicate with your device to provide network connectivity, measure usage levels of the Platform, diagnose server problems, and provide security features. Other business purposes that depend on the use of your information include data analysis related to testing, modifying, improving, or developing new products, services, and technologies, and identifying trends. Some Platform features may leverage artificial intelligence (“AI”) tools to enhance performance capabilities.We do not retain Personal Information to develop, improve, or train generalized AI or machine learning models, including user data provided via third-party APIs, including but not limited to Google Workspace APIs. Sixty Minute Systems’ use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.We use cookies to make our websites and the Platform operate more efficiently and provide analytical information. Technologies similar to cookies, such as pixel tags, are also used in connection with the Platform. For more information on our use of cookies, please read our Cookies Policy.
Customer Support, Platform Updating, and Reporting. The Platform may use information to provide Sixty Minute Systems with updates and reports and to check that the Platform is working properly. Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized to provide you with the most up-to-date security, versions, features, options, and controls associated with your systems or devices. We rely on information to analyze performance and improve and maintain the Platform. We also use the Personal Information you provide to us to offer customer support for the Platform and other Sixty Minute Systems Services and to verify eligibility for promotional offers.
Business Operations. We use information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on the use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations. We also use Personal Information to contact you for advertising, marketing, and selling Sixty Minute Systems Services in accordance with your communication preferences.
To Communicate. We use contact information to send messages, provide Sixty Minute Systems Services, respond to customer service requests, provide alerts such as security updates or changes in our policies, and notify you about subscriptions that are ending. We may also send marketing or informational materials like newsletters or white papers, in accordance with your communication preferences. We occasionally conduct surveys or focused research that may require you to voluntarily share Personal Information in order to participate. These activities typically have additional notices that provide more information about the use of your Personal Information and require your consent.
Advertising and Marketing. We may use Personal Information collected from you, combined with information about what advertisements you viewed and other data we collect, to enable us to provide personalized content and analyze the effectiveness of advertising and marketing campaign. You may choose to allow or deny the use or sharing of your device’s location by changing your device settings. However, if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized Sixty Minute Systems Services and content on the Platform.
Statistical Purposes to Improve the Platform. We may compile Platform statistics into traffic reports to help Sixty Minute Systems understand, anticipate, and respond to user needs. If we notice heightened interest in certain aspects of the Sixty Minute Systems Platform, we may highlight that information on the Platform home page. This information helps us create a better overall experience for Platform users.
Legal Basis for Our Use (Applicable Only to EEA and United Kingdom Visitors): If you are in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the Personal Information described above depends on the type of Personal Information collected and the specific context in which we collect it.
If you are in the European Economic Area or the United Kingdom, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.
However, we will collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, where we have a legal obligation to do so, or where the processing is in our legitimate interests (such as processing for administrative purposes, direct marketing, product development or improvement, preventing fraud or criminal acts, and in support of information security) and not overridden by your data protection interests or fundamental rights and freedoms.
If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. We will also tell you whether the requirement for that information is mandatory and explain any consequences to you if you do not provide the information.
Similarly, if we collect and use your Personal Information based on our legitimate interests (or those of any third party), we will take reasonable steps to provide clear notice and describe our legitimate interests.
Sixty Minute Systems is the Data Controller of all Personal Information collected through the Platform in the EEA and the United Kingdom, except with respect to the Services (where Sixty Minute Systems is the Data Processor) or where a supplemental Privacy Policy says otherwise. The contact details for Sixty Minute Systems are set out in the “HOW TO CONTACT US” section.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information for any specific processing activity, please contact us using the contact details provided under the “HOW TO CONTACT US” Section below.
RETENTION OF YOUR PERSONAL INFORMATION: We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements and for other purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.In some circumstances you can ask us to delete your data: see “YOUR LEGAL RIGHTS” below for further information. And in some circumstances we will anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
4. How we protect your information
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The Platform is designed to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your Personal Information against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use, or disclosure. We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them. Users of the Platform must also do their part in protecting the data, systems, networks, and services they are utilizing. No technology, data transmission, or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password to any Sixty Minute Systems account has been compromised), please immediately notify us by contacting us using the instructions in the “HOW TO CONTACT US” section below.
5. When we share your information
We work through our affiliates to provide the Platform and other Sixty Minute Systems Services. We also work with authorized suppliers and business partners. When we share your Personal Information with these companies, we put in place appropriate measures to limit the use of your information only for legal and authorized purposes that are consistent with this Privacy Policy, as well as appropriate confidentiality and security measures.
We also share information with third parties for advertising and marketing; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of the Platform; and to protect our legal rights. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
With Affiliates and Subsidiaries. For purposes limited to and consistent with this Privacy Policy.
With Partners. We occasionally have relationships with third parties that are not suppliers or vendors but are working with us to offer certain opportunities such as marketing and similar promotions, to enable joint products or research studies, or to facilitate services on the Platform. In these cases, additional terms or Privacy Policies may be provided. For third parties or uses not described in this Privacy Policy, we share your information only with a lawful basis to do so.
In particular, we use third-party companies to communicate regarding goods and services that may be of interest to you, in accordance with your preferences. You may receive this content by a variety of means such as email, phone or when you access and use the Platform or other Sixty Minute Systems Services, and other websites. Content may be based on information obtained, for example, through prior purchases or transactions, through your device’s physical location, through information about what advertisements and content you have viewed, or through cookies and similar technologies relating to your access to and use of the Platform and other websites. Please read our Cookies Policy for more information. You can choose whether to allow or deny uses and/or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, our partners may not be able to provide you with the applicable Platform Services and content.
For Connections to Social Networks and Third-Party Services. Where you are using our Services and have chosen to connect your social networks profiles to the Sixty Minute Systems Services, or if you authorize a third-party service to access your account, you are agreeing to provide information about you to the social networks and the third-party services under their respective terms and privacy policies. For example, if you choose to connect your YouTube account to the Sixty Minute Systems Services, this connection uses YouTube’s API services, and the Google Privacy Policy (located here) will apply to you. If you have authorized us to access your information via the YouTube API services, in addition to our normal procedure for deleting stored data, you may revoke our access to your data via the Google security settings page, located here.
Sales, Mergers & Acquisitions. We may disclose Personal Information as part of a contemplated or actual corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
With Your Consent. Sixty Minute Systems may disclose your Personal Information to any other person or entity where you consent to the disclosure. For information about how to decline our advertising and marketing, please see the section entitled “Your Choices & Rights” below.
We do NOT share your phone number or opt-in consent with third parties unless we’ve received your express written consent to do so.
We also share non-personally identifiable information, such as anonymized or aggregated information, with suppliers for purposes such as analysis, identifying trends in the areas of our products and to help research and develop new Sixty Minute Systems Services.
Sixty Minute Systems does not sell any of your Personal Information for monetary compensation.
6. Information from children
We do not knowingly collect, use, or disclose Information from children under 16. If we learn that we have collected the Personal Information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States per the Children’s Online Privacy Protection Act—we will take steps to delete the information as soon as possible. If you are under 16, do not provide any Information about yourself to Sixty Minute Systems, including your name, address, telephone number, or email address. If you become aware that Information of a child under 16 years of age has been provided, please use one of the methods provided under the “HOW TO CONTACT US” section below.
7. Links to other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on Sixty Minute Systems’ behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any third party operating any site or service to which the Platform links – the inclusion of a link on the Platform does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Facebook, Apple, Google, Microsoft, LinkedIn, etc.) – including any Personal Information you disclose to other organizations through or in connection with the Platform or other Sixty Minute Systems Services.
8. Do Not Track
Some browsers incorporate a “Do Not Track” (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Platform does not respond to DNT signals.
9. YOUR LEGAL RIGHTS
Sixty Minute Systems respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from Sixty Minute Systems at all). See below for more information, depending on your location.
10. European Privacy Rights
If you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or nFADP. Additional choices and rights may be available to you depending on which HighLevel Services you use.
Access, Correction to or Deletion of Your Information. If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “HOW TO CONTACT US” section below. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.
At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you. You may also have a legal right to obtain a copy of your Personal Information. You can make such a request by making a written request in one of the ways described in the “HOW TO CONTACT US” section below. We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.
Data Privacy Rights Specific to Individuals in the European Economic Area, the United Kingdom, and Switzerland. You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request portability of your Personal Information. You can exercise these rights by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.
Similarly, if we have collected your Personal Information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.
If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority. Additionally, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF, you may contact JAMS Mediation, Arbitration, and ADR Services (https://www.jamsadr.com/eu-us-data-privacy-framework) to address complaints and provide appropriate recourse free of charge to you. Under certain conditions, you may invoke binding arbitration. For additional information on pre-arbitration requirements, please see Annex I of the DPF Principles.
Advertising and Marketing Choices. We give you many choices regarding our use and disclosure of your Personal Information for advertising and marketing purposes. You may access or update your contact details and modify your communication preferences by using one of the methods provided under the “HOW TO CONTACT US” section below. Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery. Some advertising content is delivered through the Platform’s use of cookies and similar technologies. Our Cookies Policy includes more information on Sixty Minute Systems’ use of such technologies for advertising and other purposes.
11. International Compliance
Sixty Minute Systems is a global company with its headquarters in the United Kingdom. As such, we may transfer your Personal Information between the United Kingdom and our affiliates and business partners in other countries. We may also transfer your Personal Information to our third-party service providers, who may be located in a different country from you.
Sixty Minute Systems transfers information internationally to operate efficiently, improve performance, and create redundancies to protect information in the event of an outage or other problem. In so doing, we will process your Personal Information in a way that meets the commitments of this Privacy Policy and complies with the law wherever we transfer it.
Whenever Sixty Minute Systems transfers Personal Information beyond the country of origin, we will do so in accordance with applicable laws. For Personal Information originating in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland that is transferred to a Sixty Minute Systems entity outside the EEA, UK, or Switzerland, Sixty Minute Systems participates in the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and, as applicable, the UK extension to the EU-U.S. DPF, and/or the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). Sixty Minute Systems commits to the DPF Principles and, as needed, will take additional steps to provide appropriate safeguards for the Personal Information we transfer. The Information Commissioner’s Office (ICO) has jurisdiction over Sixty Minute Systems’ compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. Sixty Minute Systems may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Sixty Minute Systems is liable in cases of onward transfers to third parties.
12. Data Privacy Framework
Sixty Minute Systems complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Sixty Minute Systems has certified to the U.S. Department of Commerce that Sixty Minute Systems adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.Sixty Minute Systems has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit https://www.dataprivacyframework.gov/. Sixty Minute Systems further agrees to notify you without undue delay if its self-certification under any of the Data Privacy Frameworks is withdrawn, terminated, revoked, or otherwise invalidated, and will take appropriate steps to stop and remediate any unauthorized processing of such personal data.
13. How To Contact Us About This Privacy Policy
To ask questions about this Privacy Policy and our privacy practices, contact us at info@sixtyminutesystems.com or by mail at:
Sixty Minute Systems
ATTN: Legal Department
Tinsley Industrial Estate, Shepcote Ln, Sheffield S9 1TL, UK
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Sixty Minute Systems commits to resolving DPF Principles-related complaints about our collection and use of personal information.
EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on these frameworks should first contact Sixty Minute Systems at: info@sixtyminutesystems.com